lexiyvv's blog

Can't recieve my E-mail for TON-Wallet?
By lexiyvv, history, 18 months ago, In English

Hi!

I'm trying to get my TON-coins for CodeTON-Round 3.

There's a E-Mail checking box at the wallet page, but I can't recieve my E-mail Code for that.

I've tried 3 times and have waited for ~10mins, just the length of the useful period of the code.

I've checked my Email inbox for registering Codeforces(just the Email box in my user page) many times.

I'm currently using mail.qq.com which is a widely used email website in China.

Does anyone had the same problem, or how can I recieve my E-mail code?

Thanks!

UPD 1: Note that I have recieved the announcement mail for the next Round.

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18 months ago, # |
  Vote: I like it +18 Vote: I do not like it

Btw, what is the easist way to convert ton to dollars? I have US account and money in my TON wallet, but I dont know much about crypto and stuff

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18 months ago, # |
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Maybe you just have to turn on a VPN and try again. Try Geph.

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    18 months ago, # ^ |
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    I don't have any problems in connecting, vpn can't help me to speedup cf's mails sended to me :(

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18 months ago, # |
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I checked it. It seems qq rejects emails from our smtp even though I configured SPF, DKIM, DMARC, the server has correct PTR record and its IP is not in well-known blacklists.

I suggest you to write into support about it. Probably, qq has its own "very clever" spamfilter or something like this.

As a quick fix you can temporarily change email.

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    18 months ago, # ^ |
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    Also I removed logo image from the letter now: some spamfilters don't like short letters with images.

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18 months ago, # |
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I used mail.qq.com and I haven't run into these issues just now and received the code successfully. Strange.

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